You can request a cancellation before your order is dispatched. Once shipped, please use our returns process.
Before dispatch
Cancellation requests are subject to confirmation. Contact us as soon as possible at support@fretavine.store or +1 405 328 4088 with your order number.
After dispatch
If your order has already shipped, it can’t be canceled. You may return it under our returns policy.
Refunds for cancellations
If a cancellation is confirmed before dispatch, we’ll refund the order. Refund timing depends on your payment provider.
Questions
For help with cancellation, use the contact page.